Case Studies

Contact Center Case Studies

 Appointment Scheduling – Case Study (Belize)

 Appointment Scheduling – Front Office – Case Study

 Chat Support – Case Study

 Customer Support – Case Study

 Inbound Sales Contact Center Services – Case Study

 Sales Appointment Setting – Case Study

 Sales Contact Center Services -Case Study

 Tech Support-Case Study

Back Office Case Studies

 Aerial Image Stitching – Case Study

 Digital Marketing – Case Study

 Diversity Talent Research – Case Study

 Drone Data Processing

 Ecommerce Image Editing – Case Study

 Financial Data Analytics – Case Study

 FRM Fianancial Data Analytics – Case Study

 Legal Services – Case Study

 Market Research – Case Study

 Mortgage Back-office Service – Case Study

 Order Processing – Case Study

 Order-to-Activation – Case Study

 Veteran Talent research – Case Study

HR & Professional Services

 HR Admin – ATS Management

 HR Admin – Background checks

 HR Admin -Talent market research

 Recruitment Services – Contigency

 Recruitment Services – Onsite

 Recruitment Services – Retained

Professional Services

 KGiSL Professional Services Case Study (German Automotive)

 KGiSL-Professional Services Case Study (India Retail)

Healthcare Services - "Revenue Cycle Management"

 Accounts Reconciliation – Case Study

 Appointment Scheduling – Case Study (Belize)

 Appointment Scheduling (Front Office) – Case Study

 Insurance Verification – Case Study

 Medical Billing (Claims Submission) – Case Study

 Optometry RCM Services – Case Study

 Assisted Living Insurance Verification Services – Case Study

 Assisted Living Accounts Payable Services – Case Study

Business Models

BOM

 KGiSL (American Telecom BOM) – Case StudyMedical Billing (Claims Submission) – Case Study

 KGiSL-Case Study (RPO-ESPN)

 KGiSL-Case Study (RPO-Mathworks)

 KGiSL-Case Study (RPO-Unisys)

BOT

 KGiSL (FRM BOT) – Case Study

Virtual Captive

 KGiSL (Domestic CC VC) – Case Study

 KGiSL (European Enterprise VC) – Case Study

 KGiSL (Japanese Enterprise VC) – Case Study

 KGiSL (Malaysian Enterprise VC) – Case Study