The unique Rawhide/KG Group strategic operating partnership

The joint Rawhide/KG Group captive operations center is located within a special economic zone created by KG in Coimbatore, India.  This 180 acre technology park was specifically recognized by the World Bank Group in their annual report: “KG Group has been able to attract Cognizant, Dell, and Bosch to its special economic zone, amassing 20,000 jobs. Cognizant, which employs 10,000, is looking to add space to employ up to 60,000 in the next three to five years. What cities can learn KG Group filled the role conventionally played by an economic development agency.”

This technology park is also home to five KG operated colleges and hospitals as well as offices for over 100 multinational corporations.  The campus has created an unparalleled infrastructure including self-contained, redundant, and secure utilities, transportation, communication, and office facilities.  Many of the resources used for the outsourcing activities are graduates of these colleges.  Rawhide is currently headquartered in Ottawa Hills, Ohio but all enhanced outsourcing operations are conducted in India on campus except for project management, client coordination, legal affairs, and financial oversight.

Both organizations have adopted a philosophy requiring the recognition of community service and philanthropy in concert with corporate profits.  To that end, KG Group has provided more than 100,000 free cataract surgeries including assuming the family expenses for travel and housing during the procedure.  Rawhide has been a supporter of these activities as well as a sponsor for Assistance Dogs of America including the building of breeding and training facilities.  In addition, KG has been a leader in alternative green energy sources and Rawhide has underwritten research projects in Indoor Air quality parameters for education facilities.

awards and honors

Dr.Ashok Bakthavathsalam, MD, KG Information Systems Pvt Ltd conferred G.K.Sundaram Etti Award for putting Coimbatore on the map of IT and outstanding contributions in the field.

A Contribution of Rs. 10 Million toward Chief Minister Public relief fund to battle Covid – 19 was presented to Hon'ble Chief Minister of State Mr. M.K Stalin

Honorable Chief Minister of State Mr. M.K.Stalin presenting the Healthcare Icon/Leader of the Year- National Award to Dr.G.Bakthavathsalam for his contribution in the field of healthcare

Dr. G. Bakthavathsalam, receiving the fourth highest civilian Award, “Padma Shri” from the Former President of India, Dr. APJ Abdul Kalam

Dr. Ashok Bakthavathsalam, Managing Director receiving Best ICT Entrepreneur Award from J. Jayalalitha, Former Chief Minister of State

Best Entrepreneur for the year 2009 presented by the Coimbatore Management Association on the occasion of Management Day Celebrations held on 21st Feb 2009

Dr. G. Bakthavathsalam collects Emeritus Teacher Award from Mr. M. Venkaiah Naidu - Vice President of India

Coimbatore Management Association (CMA) conferred the prestigious “CMA-DJ Best Professional Corporate Leader Award”, for the year 2021 to Director & CEO of KGiSL BSS, Sri. Jayamurali Balaguruswamy.




Thank you for your kind words.

We will continue to walk the extra mile and exceed your expectations

Matthew Stedman

Talent Acquisition Manager, Human Resources

“We have been working with KG for a number of years and would highly recommend them for all levels of recruitment outsourcing support. They have been successful in finding and engaging talent for us in the US, Europe and Asia and are considered a valuable partner to our in-house talent acquisition team.”

Tiffany A. Irving

Director, Talent Acquisition
Under Armour

The team at KG is a reliable asset and extension of our recruitment function. They are great at surfacing passive talent for niche roles and are able to represent our brand well as an extension of our Talent Acquisition function. KG can quickly adapt and adjust searches as business needs shift and their responsiveness is unmatched. I would highly recommend the KG team to give your team a boost!

Rajan Reona

Group Manager

“KG was one of the first vendors that was on boarded for our team in Coimbatore. From then to having become a strategic partner, the journey has been fruitful for our company.

They have a good understanding of our culture and are able to gauge the right fit for the requirements in a quick turnaround time to meet our demands.  They are our committed partners and we see that in all our interactions.”

David Wright

Senior Technical Recruiter
Medical Science & Computing

“Working with KG is seamless; they operate as members of our recruiting team.  KG provides a consistent flow of candidates regardless of the difficulty of the skill set we are searching for, or the lack of feedback on submitted candidates.  I enjoy working with them and look forward to continuing our relationship.”

Kamille Spence-McNichol

Supervisor, Contact Center Desk
Acceller Calibration

“Usually KG’s evaluation and scoring of agents is spot on. We can always depend on them for providing accurate feedback that supports delivery of exceptional customer service and experience. I am happy and confident when I look at KG’s CFQ”

Regla Farray

Senior Business Manager

It is a pleasure working with KG this entire year, they have always been open and very detailed in calibrations and continues to increase sales through the integrated systems. Looking forward to working with them next year!

Matthew Dorsey

Operations Manager
DermCare Management & docero

“Partnering with KG has resulted in accolades from patients, management, and our shareholders.  KG team leverages its resources to support and drive success in all their client initiatives.  Having worked with multiple vendor call centers, the primary distinction between them and KG is:  KG completes all requests with 100% attention to details and on-time without exceptions. I recommend and strongly encourage any company looking to near or off-shore work to partner with KG.  Your success will be guaranteed.”