A Proven leader in multichannel contact center services
Contact Center Services
Our contact center is an end to end multi-channel integrated business service covering the entire customer life cycle management including market research, support for all call-related functions (sales, collections etc.) & data management that optimizes profitability, revenue, cost to serve and customer satisfaction through standardized processes and transformation enabled solution framework.
We leverage our feature-rich customized solutions, state-of-the-art technology, unified desktops, innovative tools and highly trained customer service representatives to produce high-quality customer experience while also lowering overall cost of operations. Services are rendered to the clients from nearshore and offshore delivery centers.
Currently Responding to ~500,000 inbound and Outbound calls a month
Sign Up ~150k+ Customers per Month
International – English and Spanish. Domastic -Regional Languages
Over 18 years of Client Service
Resolved more than 1 million chats with ~250,000 satisfied Customers